Solutions Architect/ Presales Manager- US Process

Asia's number 1 Contact Center Solution Provider with over 2000+ enterprise clients, is looking for Presales/ Solutions manager. 

Job Location: Remote working or Hyderabad
No. of positions: 1

Overview: 

The Solutions Manager is responsible for the direction, coordination, and creating proposals , convincing clients to win deals, while remaining aligned with strategy, commitments and goals of the organization. 
Important duties and responsibilities for a Presales / Solutions Manager / include: 

Responsibilities: 

• Define tasks and required resources
• Identifying customer needs and overseeing service delivery within the business context by coordinating with the delivery teams
• coordination with delivery teams for requirements handoff for delivery
• Present to stakeholders reports on progress as well as problems and solutions
• Implement and manage change when necessary to meet project outputs
• Assessing customer feedback and using your creativity to establish, improve, and refine services.
• Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise
• Ability to grasp technology and system architecture easily.
• Ability to prepare solution documents, PPTs, work with clients for a solution which fits our product.
• Experience in presales in previous organization 
• Experience in handling bids/ response to RFPs/RFIs
• Hands on with using productivity tools like excel, mind mapper, visio etc 

Education & Experience: 

• Should have an MBA with 4-6 years 
• Preferably worked in a startup environment 
• Established Operational and Service Management skills 
• Good communication skills and ability to handle CXO level meetings
• Theoretical and practical project management knowledge
• Knowledge of techniques to build Gantt charts, project plans
• Experience in strategic planning, service delivery, risk management and/or change management
• Hands-on understanding of contact center softwares will be an added advantage
• Strong teamwork skills and attention to detail
• Should have prior experience of onsite - offshore delivery model and should have directly worked with US/ European customers. 

Competencies: 

• Critical thinking and problem solving 
• Excellent decision-making and leadership capabilities
• Conflict resolution experience 
• Adaptable, managing change and ambiguity with ease 
• Effective interpersonal and relationship building skills
• Good mentorship and coaching ability with desire to develop self and other

Mail your CV to STN@smidee.co.in

Position Closed: Accountant

 A multiple award winning Energy & Agri company is looking to hire an accountant to join their team to manage the accounts to facilitate its growth plans and improve the existing processes and systems

Job Location: Bangalore

No. of positions: 1

Responsibilities:

• Prepares asset, liability, and capital account entries by compiling and analyzing account information.
• Documents financial transactions by entering account information.
• Recommends financial actions by analyzing accounting options.
• Summarizes current financial status by collecting information, preparing balance sheet, profit and loss statement, and other reports.
• Maintains accounting controls by preparing and recommending policies and procedures.
• Reconciles financial discrepancies by collecting and analyzing account information.
• Secures financial information from multiple stakeholders by completing data base backups.
• Maintains financial security by following internal controls.
• Prepares payments by verifying documentation and requesting disbursements vendors and other stakeholders.
• Answers accounting procedure questions by researching and interpreting accounting policy and regulations.
• Complies with central, state, and local financial, taxes and legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
• Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.
• Maintains internal and external stakeholder confidence and protects operations by keeping financial information confidential.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Accomplishes the result by performing and contributing to team efforts as needed.
• Travel is about 10% of the month.

The Candidate:

• 2-7 years of experience in energy sector or Infrastructure related companies.
• Educational Qualifications of CA or CA Inter & CMA or Masters in commerce or relevant degree.
• The candidate will be reporting to the CFO.
• The candidate is expected to be based out of Bangalore; however, we are flexible for next 4-8 months.

Desired Skills:

• Excellent knowledge of accounting regulations and procedures, including the Generally Accepted Accounting Principles (GAAP) (preferable but not compulsory).
• Hands-on experience with accounting software like ERPnext for accounting purposes (preferable but not compulsory).
• Advanced MS Excel skills including Vlookups and pivot tables.
• Experience with general ledger functions.
• Strong attention to detail and good analytical skills.
• Entrepreneurial mindset.

Mail your CV to STN@smidee.co.in

Position Closed: Account Manager

Asia's number 1 Contact Center Solution Provider with over 2000+ enterprise clients, is looking for Accounts manager. Immediate joiners preferred.

Job Location: Mumbai

The role of an Account Manager is to assist the organization's sales and growth efforts by contributing to new customer acquisition. He/she should be able to provide ideas to attract new clients and keep senior management updated about marketplace and competitor activity. 

 The primary role and responsibilities include: 

• Build contacts with potential clients to create new business opportunities
• Maintain knowledge of all product and service offerings of the company
• Sell and Upsell Cloud Telephony & Cloud contact center product to existing and new clients.
• To adhere to the sales target set by the management.
• Coordinate with teams for RFP's, delivery, and another life cycle of the client’s requirement.
• Follow company guidelines and procedures for the acquisition of customers, submission of tenders, etc.

Mail your CV to STN@smidee.co.in