Our client, a pioneer and a leading provider of on-demand Cloud communication services in India & Asia's number 1 Contact Center Solution Provider with over 2000+ enterprise clients is looking for a Senior Communication Manager. Being a pioneer in the field of Cloud Communication in India, they have worked towards converting these challenges into business opportunities, using their very own innovative Cloud-based communication solutions. They empower businesses with capabilities that could transform businesses radically.
Location: Remote
Job Description :
- Interview sales team, customers, influencers, and subject matter experts within and outside the company to create content.
- Combine interviews and research to write various long and short-form content for our audiences. The goal of these articles is to build topical authority for the organisation
- Effectively capture and communicate customer stories to our audience.
- Maintain good interpersonal relationships with the sales team, the customer success team, customers, and external thought leaders to capture customer stories effectively and create convincing articles.
- Participate in brainstorming, editing, and contributing to organisations content creation activities including webinars, videos, and podcasts.
What we're looking for:
- Bachelor’s in journalism, mass communication, or similar.
- 3+ years’ experience in journalism.
- Experience in business writing or technology preferred.
- Desire to understand digital marketing and learn fast.
- Excellent interview, research & comprehension skills are necessary.
- Willingness to experiment and write various forms of content including articles, blogs, webpages, podcasts, video scripts, etc.
- A knack for storytelling along with good analytical skills.
- Good networking skills is a plus